[cgingrich]

Thanks John! Appreciate the support...I'm not saying we didn't miss anything but after banging our heads against a wall for 9 months, at least a small confirmation of where we stand would help. These are real people making tough decisions about their business because of it and it's not the case of them spamming or trying to manipulate Google in this instance.

[Kalium]

Bear in mind that what you're asking for is in every detail exactly what the spammers and manipulators want to know.

[cgingrich]

Definitely not every detail. Even a simple - "Penalty for duplicate content," "Penalty for thin content," or "Penalty for low quality content," would provide some context. Was it manual or automatic? These are all "best practices" that most spammers know but since Panda is a broad algorithm we have no context on which portion is hurting us. And I would say most Panda clients we've worked with have unintentionally been caught up by duplicate content, etc.