[Someone1234]

That cannot be right, that explanation doesn't contain enough buzzwords and web-2.0 nonsense. Almost sounds very 1980s...

But really, does anyone else find that quote eye-rollingly tech-hipsterish?

[username223]

I've been desensitized enough that it doesn't seem that bad. At least he wrote "reach out" rather than "initiate the onboarding funnel."

[warfangle]

I prefer the term 'lead gavage'

[neeleshs]

While I do not agree with the premise of the quote, I don't find "customization" and "multi-device synch" tech-hipsterish - its exactly what happens with many phone app/webapp combinations.