[defineclean]

The question is, is it that corporate internet is that much better, or that they're just more diligent about making sure that their internet never goes down?

In other words: a residential customer is more likely to accidentally unplug their modem, or maybe flip a lightswitch that controls an outlet that the modem is plugged into, or accidentally flip the switch on their surge protector, or turn their modems off at night to save electricity, or to have old/bad cabling running from the telephone poles that need replacing.

[acomjean]

>or that they're just more diligent about making sure that their internet never goes down?

I think that has something to do with it. Business too have blocks of time (nights) when the internet can go down and nobody is going to call for service. I wasn't involved with the network provisioning but often we were put on the same network as the "guest wifi" as opposed to the business network or the network with the cash registers (for security reasons)