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by grizzles 4127 days ago
I just went through a 2 month ordeal with my ISP trying to get basic service. It's working now so I think it's resolved for the moment but I don't have much faith in them. Unfortunately I'm expecting further outages.

I thought about making a tool like this as well as crazier ideas like getting my lawyer to sue them for their incompetence - as it happens they are my only option for broadband.

What I'd like and I think alot of other customers would like is a little app to run on my computers that tracks when my internet connection goes down and for exactly how long. I pay a fixed amount monthly. As I'm concerned that pro-rata amount of lost connection time should be refunded to me from the ISP. There is no incentive for them to get better unless they lose money from their shit service.

I think it'd be a good adware product to cover basic expenses, and maybe some money could be made by taking a peice of crowd funded lawsuits vs ISPs. With my ISPs customer base, I don't think it'd be too hard to find contributors...