[angdis]

A perfect example of how NOT to write an issue ticket, but also an example of how NOT to respond as well. If it offends you, just close the ticket and if you're feeling generous refer the reporter to a resource on how to write an effective ticket. It would have taken less time than writing 2 angry paragraphs which have the side-effect of discouraging people with genuine questions from even thinking about asking lest they be called "dumb".