[5h]

I don't see a problem here, the issue-reporter was condescending, and they received the same back.

His problem, such as it is, could have been resolved with a quick search, but instead he decided to write a snark-ridden ticket.

Users like this should be encouraged to ask for a refund, then ignored.

[antirez]

Thanks for understanding, I'm a bit sorry when I'm not capable of being gentle with other people, however to get the full picture, there is some info missing: he/she posted a few minutes before a much more mean issue, so my reply was addressing the bad behavior of the reporter in both issues, especially in the other one.