[gus_massa]

CUSTOMER > Your insularity and lack of touch with the developers community, not to mention your complete lack of manners, lost you a customer today.

I think that the previous email from SUPPORT was polite and this reply looks unnecessary aggressive for me. Perhaps the COMPANY doesn't have a real reason not to provide the link you wanted, but they can choose to do in their way. Vote with your wallet.

[helloworld151]

Vote with my vallet indeed, I was planning to buy a few more things with the most expensive licence that would have allowed unlimited usage and all, but I switched provider.