[cmikec]

We noticed that people were more confused by the ambiguity of the nondescript fee, than us just saying that we'd tell you the total amount. You are right though, we do need to figure out a better way to explain this. If anyone has any ideas, please let me know.

[raldi]

"We quote you one simple price that includes everything: The goods, the delivery, any expected gratuity, all service charges including our own, and any applicable taxes and fees. What you see is what you pay."

[iandanforth]

Can they use that verbatim? Because they should.

[raldi]

Sure, consider it a gift. Now go forth and change the world. (Or at least the world of laziness.)