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by jakebasile 4134 days ago
This is a source of frustration for me. I like the idea of Google Now, but as an Apps user, it is almost worthless as you cannot use Gmail cards. Gmail cards are the source of interesting things like flight status, package tracking, etc. Even more, I routinely have issues where upcoming appointments don't show up although I do not know if that is caused by being an Apps user.

I truly don't get the delay on both Inbox and Now - are the backend Gmail systems completely different? If it's just a worry that "enterprise won't like it," why not allow it to be turned on/off from the Admin console like so many other things?

1 comments

My guess: data for their Apps customers are backed by completely different set of servers/infrastructure. This probably allows them to tell large potential customers that if GMail proper is ever hacked, their data would be safe (as it's part of some different system). It may also give them extra time to pen test new systems to make sure it isn't hackable before deploying it to the people that do trust it with their company's email.
That's feasible. It still strikes me as odd that even if Apps Gmail is indeed on different infrastructure that it would have a completely different API. All other Gmail clients (web,app,etc) work on Apps Gmail, in addition to vanilla IMAP.

I'd feel a lot better if they'd just explain what the hold up was, or if they don't plan on expanding to Apps customers. I'd be disappointed but at least I wouldn't be completely in the dark.

Apps Gmail is different, cause you can even get it self-hosted. Several larger companies actually use it self-hosted in-house without running it through google.