[cperciva]

btw, you have me curious what else you've heard rackspace called :)

Most of what I've heard about rackspace is that they had a good reputation once, but have been resting on their laurels and now have higher prices and worse service than other hosts -- but this is all 2nd hand and I have no direct experience with them, so I was curious to hear other perspectives.

[jacquesm]

Ok. I think if they worked a bit harder at justifying that 'managed hosting' bit then they would actually be worth it.

With both mojohost and leaseweb I basically only bug them when there are network or hardware issues, for the rest the problems are mine. VXS is a different story, that's where all the web servers are, their operators help with warding off all kinds of attacks, proactively scan for security issues and so on. 24x7 cell phone of the manager of the hosting facility.

It's very addictive, that level of service.

They charge a pretty penny for it, but imo it's worth it, it is still much cheaper than having a full time sysadmin for our stuff, and they probably do a better job of it.