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by nine_k 4136 days ago
I never knew about that page to this day. I left a 'happy' piece of feedback. Should I have a serious issue, I'd probably look for a feedback page to report my problems, and would find it.

So I think the feedback there is seriously skewed towards "unhappy".

1 comments

And this is why feedback forms are useless. They just reinforce people's intrinsic biases.

Someone thinks that the current version is good, but the feedback is bad overall? Must just be that the feedback is skewed. Someone thinks that the current version is bad but the feedback is good overall? Must just be that the feedback is skewed.