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by tsomctl 4144 days ago
Let's say you're traveling, passing through a foreign city, and are going to spend the night there. Several days previous, you had talked to an acquaintance, and they were going to let you sleep on their floor for the night. Now, when you show up, the acquaintance closes the door in your face and you have to go find a motel 10 o'clock at night.

Similar thing when Google shuts down a service. Yes, it was a free service, and they have no legal obligation to keep it going. But it is still rude. People have invested time into using it, and now must invest more time into finding a competing service, and transferring everything over. People are going to stop using Google's smaller services to avoid this risk.