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by daveoflynn 4147 days ago
I know a _lot_ about JIRA. I worked at Atlassian for almost four years, in engineering management and product management roles. (Left in 2011, if you care).

JIRA is a total nightmare to configure sensibly, and the UX is complex enough that there's a real learning curve to get your team using it effectively.

The kicker is, that once the combination of JIRA, JIRA Agile, and Confluence are setup correctly, and your team is using them well, there's nothing else like it. It's spectacular for:

- tying specs to issues to code

- surfacing status to non-devs sensibly

- allowing interested folk to keep abreast of projects without having to attend meetings

- getting rid of huge messy email conversations

- figuring out "why the hell did we do that?!"

I'd recommend JIRA + JIRA Agile + Confluence to any team with more than 10 members, with the caveat that you need to find/hire an expert to configure the product and help your team use it effectively.

ninja edit: JIRA will allow you to faithfully model+enforce your fucked-up development process. So, badly-configured JIRA can be one of the least fun experiences of your working life.

3 comments

We use Jira + Agile + Confluence.

Please help - where can I learn to configure our setup correctly? I think our Agile is pretty ok but the integration with Confluence is almost zero. Where do I find an expert to help with the setup?

How would you say TFS (Team Foundation Server) and related tools compare to JIRA? I'm working through TFS training right now and haven't found too many weaknesses with it as of yet.
Do the total nightmare comments apply to JIRA OnDemand/Cloud?