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by billsimpson 4150 days ago
Facebook was viewed as a threat to Google for two primary reasons:

- Facebook had access to tremendous amounts of personal information, and it was assumed they could leverage this data to improve ads and search and beat Google at their own game.

- Everyone sat at their desktop computer staring at Facebook for hours on end, making it valuable ad real estate. Again, this cut into Google's core business.

So is Uber a comparable headache for Google? I don't see Uber as being a threat to their core business (their business is ads, not search; search just happens to be their best channel for ad delivery). Arguably it provides valuable information to improve their ad targeting, but it seems like a huge investment for relatively little payout in that regard.

My guess is that it's a natural extension of their work on self-driving cars. People have identified how Uber would be natural fit for self-driving cars. But I doubt Google wants to be reliant on a third-party company with reputation problems to introduce these cars to the world. That would introduce too many variables. So they're cutting out the middle man and doing it themselves, at least at first.

So how does this impact advertising? A nation-wide or global fleet of automated, networked cars would obviously produce a glut of valuable information (arguably their Uber-clone would too, but an automated solution could be taken to another scale). But really, I think the self-driving car is a disruptive enough technology that it could be completely orthogonal to their core business and still worth pursuing.

On a side note, can we agree yet that Facebook is quickly fading into irrelevance? It seems to have two important properties left (neither of which they developed): WhatsApp and Instagram. WhatsApp gives Facebook as much value as AIM gave AOL in its later years (which is to say, not enough to justify the company's size and market capitalization). Instagram took Facebook's best use case (looking at your friends' photos) and stripped away everything that made the experience suck: ads and Farmville (in other words, Facebook's business model).

I like what they're doing with React though.

2 comments

> I doubt Google wants to be reliant on a third-party company with reputation problems to introduce these cars to the world.

This is a great point that may not be getting enough play in this conversation. You could easily imagine Larry being nervous that Uber won't not be evil (pardon the double negative). I know people can probably point to examples where Google has lost their way on the 'Don't Be Evil' front, but I'm sure it's still a big part of their decision-making process. I use Uber and love the experience, but you have to think there's some truth to the horrible reputation they're earning themselves; Uber doesn't scream 'Don't Be Evil' to me.

Passengers in cars are potentially a huge captive advertising audience.
Boston cabs do this now (I assume it's happening all over) by playing a short ad reel that loops over and over. It's pretty horrible.

If that's their end game here, I'd be disappointed.

I only take cabs 5-10 times a year anymore, and never in Boston, but I've never been in a cab that pestered me with advertisements. If I found myself in one, it'd be the last ride I took with that company.

On the last flight I took with Delta Airlines they had all the TVs drop down and they played five minutes worth of advertisements on the screens and through the loudspeakers. I just refuse to deal with companies that are hostile to their customers.

I think every flight I've taken in the last 2 years did this on multiple carriers. refusal might man driving everywhere.
Given Google's knowledge about the rider/user and the taxi rope and destination, they ought to be able to provide veto high value advertising.
I doubt they will be that bad. Don't get me wrong I wouldn't be surprised if google offers free rides, you just have to watch advertisements, login with your google account, and allow them to store all the data on the ride, potentially even microphone/video data. This could be invaluable (think eye-tracking, reaction detection, mood detection, common phrases, it's a data miners heaven) for not only reactions to advertisements (and then subtly tweaking the algorithm on a person-person basis) but detection of your mood to decide how to advertise.

Going out to the bar? Show the user a drink you know is slightly higher than you know what your user would normally buy.

Coming come from the bar? Show them late night snacking, you can drive them through wherever or they can order right from the interface and it will be delivered to your house.

It could use your spoken conversations to better do search result targeting on a geographical and user level. CGI + TTS can personalize a number of ads just for you "Hey Josh, I saw you bought a domain earlier today, would you like to spin up an instance on Google cloud?". The possibilities are near limitless.

I'm not saying Google wouldn't stumble and fall on something like this. I'm sure in the early days before advertisers craft ads for this medium it will be rough with repetitive ads that are more of an annoyance but advertisers will like having your credit card on file. Soon the advertisers will catch on and provide "rich ads" that allow for ordering/buying/subscribing/+1-ing through the ad (tap on screen to interact or through your phone/tablet/laptop, did I mention? Free WIFI of course, there is even a chromebook you can use if you need).

Maybe it's such that you owe $W for the ride but you can take off X% if you allow Y "permission" or complete Z assignment and there exists enough of Z's / Y's such that the ride can be free. I'm sure it won't be presented that way, it will sneakier, maybe they can even offer users to give them $X if they allow it all. I can see pollers loving be able to target specific areas with questions (and maybe get unique poll results, of course unique impressions does cost more, a lot more). Local businesses running ads during business hours to offer to give users no ads for the rest of the ride if they let the Google car bring them by to buy something, it's on the way to their destination and the next item on their schedule isn't until $X and they have time. Advertise a restaurant and let the user make a reservation right there, don't worry, we put it on your calendar.

There is lot that sounds terrible about that world but I'm conflicted. If it leads to extinction of (over a span of a reasonable number of years for the complete transition) car accidents/deaths (through the removal of both the impaired and just plain bad drivers) due to it's "free" price tag. If it leads to an increased mobility for the lower class now that they have access to transportation. If it push highly fuel efficient or ideally electric cars (even further ideally charged by a solar recharging station). If it does even one of these things then I'm not sure how terrible it would really be...

I'm sure that there will exist, for a time, a netjets-esque "netrides" that either Google or another player will offer that uses nicer/better-kept cars. I'd hope there were online exchanges (or smaller groups running software off github that runs on a Raspberry Pi 3 B :)) where owners of such cars could put their car in a pool of other cars that could be used for rides. You find a way to even out total milage over all cars and users can block out time (daily commutes, special events, vacations, etc). I do worry that Google could eventually choke out these groups due to convenience, cost, and apathy but I have hope. And frankly the car manufacturers only seem to care about driverless cars (no I don't care how long they say some of this has been in development, I'd bet it's underfunded or a joke until recently) now that Google has overtaken them. So while they may all develop driverless cars (or licence it from Google) I'm going to credit a lot of the potential benefits/gains to Google for pushing the envelop and getting them off their asses.

What I'm saying in this extremely long reply (Sorry, I love talking/thinking about this stuff), is that yeah it might be a little sucky but look at the potential gains and the potential alternatives to the "Google car" and see it's not all bad.

Potentially. But ask anyone who advertises on the NYC subway, for example - they're all looking at their phones anyway.