[janesvilleseo]

My thoughts too. However, I live in a Charter serviced area and when doing my research when switching from ATT, I noticed they only offer 1 speed. There are no tiers. 1 speed, 1 price

Also, I just looked up a price quote for Troy (near city hall) and noticed they indicate their speeds start at 100Mbps for 39.99. Granted you said they live out farther, but they may be able to get more.

My wife's internet at her studio was recently doubled, but only after we called. They said they needed to see if her modem was "too old". It wasn't and they doubled it on the spot. She has a business account for that one.

[rkalla]

100?! That's phenomenal... I'll give them a call tonight and ask them to check with Charter and see what is available (for a decent price/a price they are OK with).

Thanks for the heads up!

[janesvilleseo]

I just checked mine too and they doubled it. It was 30 and now it's 60. Not as great. They said it was already upgraded and I didn't need to call, but my speed tests were 30 before I called and 60 after I called....hmm.

[MertsA]

what was the uptime on the modem? It might have just needed to be reset to pull in the new config. They can reset the modem remotely and they pretty much always do for support so I wouldn't read too much into your speed doubling.