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by gqvijay 4160 days ago
Most of what you mentioned is design-related don't you think? Don't you mean "fire the designer", not the usability consultant?
1 comments

Yeah, its all design, but they list a usability consultant on their staff page. Usability is a part of the design and if a usability constant can't pick up such glaring problems with how the design affects usability, I'm not sure what they are supposed to do.