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by mike_hearn 4158 days ago
But being owned by Facebook, and their previous security record, has massacred WhatsApp's credibility amongst many users I've spoken to it seems.

Which users do you speak to?

I have lots of friends who are not technology-minded and zero of them care that WhatsApp is owned by Facebook. Heck most of them don't even know. It doesn't have the FB logo anywhere. I think this is a non-issue.

What's more, my experience has been that most of my friends (on the rare rare occasions when it comes up) trust WhatsApp a lot more than most tech products, because it doesn't have any ads and asks them for money occasionally. Though lots of us don't actually seem to get charged. I keep being given free extensions.

WhatsApp has huge network effects at this point, it's the de-facto standard outside of the USA. So implementing the TextSecure protocol is a huge deal. Not only does it directly help lots of people but it sets a precedent that PFS is not only for nerds and geek products but can be integrated into consumer products too. It raises the bar for everyone else.

1 comments

Obviously different users! I'm aware of the network effect, and I massively commend them for such a bold, privacy-oriented approach, particularly given their previous track record. (Well done, Moxie! How'd you talk them into that?)

Everyone I know who was aware WhatsApp was Facebook-owned brought it up as a strong, overriding negative; others who heard that followed suit.

Perhaps that says more about Facebook's perception amongst that demographic than WhatsApp. (The plural of anecdotes is not data, I hasten to add.)

If there's a lesson from this, perhaps it's: something new and better needs to come from, if not trusted people, then at least not mistrusted people.