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by TheSpiceIsLife 4158 days ago
You forgot €20 choose a seat - it's €0 if you want a randomly assigned seat but somehow the website mislead me in to clicking it, it took me 20 minutes to get this far in the booking, I'm scared to press the browser back button and I'm so frustrated now I'm blind to the clear and easy method of modifying the my previous selection, if there even is one, because the page changed as soon as I clicked. Maybe the site has a bug, but who wouldn't know it's not like I'm going to call the airline for support on their website. But it's only €20 and this flight is now costing me €400 anyway so it's not even worth my time to sit here for another half hour trying to purchase a ticket- fee.
1 comments

Don't they put the "no seat preference" option in a drop-down containing a list of city names or something crazy like that?
Yes! In alphabetical order no less :)
That's worthy of a "Dark Pattern" annual award.
I decided I had to see this for myself. It looks like it's actually the travel insurance option, not the seat option, but close enough:

http://mikeash.com/tmp/screenshot_F1E1DACD-A595-455E-A5C1-E2...

And it wouldn't let me proceed until I chose something; leaving it at the default wasn't allowed. Very tricky.