[eitally]

One of the problems is the ingrained mentality that "enterprise" is defined by "if you throw enough money at the vendor, they'll add features and make changes for you." That's bollocks, in general, but because a lot of modern "good" software companies don't work that way, it's hard to make inroads.

As an example, according to a software engineer's review on Glassdoor, Concur's web app is about a million lines of classic ASP (and as a user of it, I can vouch for how crappy it is)... yet their mobile app is really slick and user-friendly. Netsuite is another company gaining momentum, with their premise essentially being that companies want an ERP that doesn't require the infrastructure or overhead that Oracle or SAP do. Netsuite, however, doesn't do the same kind of "consulting" as the big guys and you basically get what you get.

Big companies tend to be risk averse, and taking a risk on good software that can't be molded to existing business processes can sometimes mean it's not actually good software for that company ... or so the perception goes.