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by LukeB_UK
4162 days ago
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I also read the article. I think it shows that Dennis is a great entrepreneur. He has been successfully running a business for 20 years and knows his customers and treats them as more than just a customer. This then creates loyalty, enough to cause the author to return there time after time, even when there are likely other barbershops closer. Dennis has identified a problem that needed to be solved, has solved it and is doing it so well that his customers talk about him and keep returning. |
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