| I agree you were screwed. But you were screwed because you didn't recognize that: * contracts where you as have no negotiation leverage to change the terms of the deal - are always bad. * business-to-consumer contracts are always set up to maximize the screwage. The contracts were written by Comcast's lawyers to protect Comcast. * lawyers (that you hire) are your friend. I have had to sign screwage contracts. In my case it was with a NY bank ( I am in California ). My California lawyer took one look at the contract and knew exactly which state the contract was written in based on the screwage language. His statement was that if a contract is so completely one-sided, that often times a judge will disallow parts of the contract. Steps: 1. Determine what is the realistic amount ( absence of emotion that can be justified as fair ): 1. I would suggest a pro-rata amount (months left in contract) / 36 * $2K
2. Determine cost of just maintaining the non-existent service. (vs. paying the $2K) i.e. how many months of service is $2K equivalent to?
3. Make offer of about 75% the above number ( they will want to negotiate up )
4. What is your range that is acceptable.
2. Hire a lawyer: 1. that is willing to explain things and write down his/her explanation.
2. Ask about how to avoid being burned again when forced into a must sign contract.
3. Ask for the lawyer to send a offer of negotiated termination. The fact that the letter is coming from the lawyers office may get Comcast to go away for less than $2K.
3. Contact Consumer Financial Protection Agency ( Thank you Sen. Elizabeth Warren!! ) : http://www.consumerfinance.gov/4. Contact your state's consumer protection agency. (Since you live in red states - I wouldn't hope for too much ) 5. See if there are any relevant class action suits that are applicable. 6. SEO optimize your blog spot so it shows up in search results. 7. Write letters to your congress critter. 8. Write to the FCC explaining that your Comcast experience is why Net Neutrality is needed. (Comcast is trying to stop Net Neutrality rules). |