| I'm replying as a follow-up after having used the service. I ended up having to reschedule due to my internet connection going down an hour before my first scheduled call. It ended up coming back up (Comcast was working in the area) in time, but I didn't know if it would and decided to be safe rather than sorry. The reschedule process was flawless. My boys are 7 and 8 and still "mostly" believe. They were the ones I did this for. My girls; 11 & 12 don't, so I didn't involve them. The "Facetime" style live video option was, without a shred of doubt, worth every penny. The boys absolutely loved it. Santa was awesome, and him knowing their teacher's names was a convincing little tidbit of information. There were a couple of odd-placed "dings" during the call that I'm still not sure about (what they meant), but other than that, it was flawless. My older son was so excited he could barely sit still. He did throw Santa a curve ball at the end asking if Santa had anything for his sisters, but Santa was able to think on his feet and get through it without a hitch. The only suggestion I can come up with is possibly providing some method of testing the live video feed 24-48 hours before the call. I had no issues on an iMac which has a good built-in webcam, but as a primary Windows user, I would have wanted to test things before the call to make sure it would work if I were using a Windows box. Overall - great service, thank you for posting it, and if they still believe, I'll be doing it again next year! |