Hacker News new | ask | show | jobs
by trcollinson 4192 days ago
I had a few ideas until I went and looked at your business model (which is really cool by the way!). I am not entirely sure that I would consider you a SaaS product, as much as a software assisted services company. That makes it rough. You have a 2 day email program, which looks to be 100% service based. You have a 30 day access product that then adds in a 1 hour meeting (service), a CV Optimization (service?), and a client list, which might just be access to something. If people don't pay within the 30 days and dispute their credit card charge, what recourse would you have? Probably nothing. You'd lose the money and eat the cost. I would say you really need to stick with the all upfront pricing and go with it. It's expensive, sure, but the benefits are also very high to your client and you provide a great service. Sometimes you just have to pay for a service.