[ianmcgowan]

There's a somewhat legitimate case to be made for both points of view here. As a potential customer trying to gauge costs, what's been helpful for me is to ask about license structures and a broad range of per/user, per/server, whatever to make my own order of magnitude estimate. Or you can just come right out and ask "how many zeroes?"

Someone like IBM/Oracle will refuse to tell you boo, because they're planning to tailor the quote to match the value delivered. Just kidding, they need to measure your pockets first ;_)