I think it's a great idea. I would rather a set of tutorials though. I don't want to email and waste somebody's time if I'm not able to commit to anything.
Actually, it's processed by a script (a bot if you like), however, if something fails a person replies to you. This is the problem with many of the challengers. When everything is ok they proceed, when something fails[1] it might take weeks to get a reply.
[1]: failure might be because of a corner case or an implementation not working on a specific configuration.