[JohnTHaller]

Thanks for the detailed response. I wasn't as aware of all that as I should be. I'd wager it varies based on the level of the brand, though. So, you could expect this with something like Apple or Samsung or HTC, but lesser brands may not even test their wares before shipping them. My recent purchases of a Monoprice keyboard and network adapter, for instance, both of which were DOA with obvious manufacturing defects.