[alenlpeacock]

The confusion results from two different plans:

Plan A: buy the device upfront and own it. Price includes 1 year of network backup service. After the first year, if you want to continue the network backup, it's $49/year ($4/month).

Plan B: don't pay anything upfront for the device and lease it plus the service for $10/month for as long as you like.

Plan A is the only service available directly from the website currently, and we need to clarify the copy on the webpage -- thanks for pointing out to confusion.

[gregd]

As a Kickstarter backer too, we've pointed out to you guys for months that your pricing scheme was confusing and didn't make any sense. You haven't cleared it up any since.

[ctdonath]

Yes, clarify! Say so!

First thing I read: $49/year. Last thing I read: $10/month. No further clarifications. Not something that evokes trust, esp. when backers are saying they've been shouting about this for months. Even in stating "Plan A: buy the device upfront and own it" - ok, how much is that?