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by stephentmcm
4219 days ago
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Having worked in places where AS/400 terminals where the norm I'd argue that "non-tech people" don't so much as get the hang of it, as rote learn the system and then moment they step out what they have learnt fail miserably to recover. I've experienced push-back on updates to programs that take a five step process back to one or two simply because the person actually using the software didn't understand what typing the commands did and they weren't will to learn the new method. |
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