[borat4prez]

Thanks for reaching out. Unfortunately, it's a seasonal business so the bulk of our sales comes in November and December and needed to get something besides PayPal checkout implemented before the Thanksgiving rush. It was just dumbfounding how long it took [e-mail] to reply to my e-mails.

The last e-mail we sent was November 25th at 5:50pm and didn't get a reply until November 30th at 5:03pm with "Thanks for clarifying, and I apologize for a delayed response on my end." ..by that time we already found an alternative, got it set up and installed in less than an hour.

[jusben1369]

What did you go with and how is it working out for you?

[borat4prez]

It's called PayStand and don't have any issues so far. Not sure if you're familiar. It works for what we need, a little higher of a rate we were looking to pay (we don't push the transaction fees to our customers which is an option of theirs), but had to implement something in time for the holidays.

[jusben1369]

Fascinating. Was completely expecting you to say Braintree. So they look a little like a blended monthly fee and transaction fees with the benefit/incentive being to help you drive as many transactions as you can via non CC options so you aren't paying 2.69% and 30 cents etc.

[borat4prez]

Interesting, haven't heard of them surprisingly. Although it looks as they're a PayPal company.

[rahij]

Yep, they were acquired by Paypal.