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by Argorak 4216 days ago
If the service just provided "add a user, remove a user (hired, fired) and adjust billing appropriately", it would already be worth a lot and wouldn't need full account access.

Its mind-boggling how many accounts I still have for companies I don't work for anymore.

2 comments

Yeah, that would work, but the issue is that if you want to support "every" SaaS company, you need to solve the problem of integrating an SaaS product that does not offer granular permissions. e.g. An "admin" account that could grant/revoke access to users might necessarily also have access to sensitive company data.

In fact, it's the sensitive data that is the issue that will generate the most resistance from potential customers. Companies probably care way less about trusting you with their credit cards than they do with trusting you with sensitive vertical-specific data. THEN AGAIN, people are putting their entire company communication into Slack so who really knows...

Agreed. I recently started work for a new company and they forgot to add me to some services so I needed to request access and then had to wait for them to get to it. A one-click "Add/Remove user for all our services" would be quite valuable in itself. And then the potential cost savings that could come from cancelling/reducing unused SaaS services would make it more valuable.