[cddotdotslash]

I've had incredibly mixed experiences using Uber in NYC and DC. It used to be great. Now, it seems that every other driver has no idea how to get both to me and then my destination. In DC, the drivers routinely go ten to twenty minutes out of the way. Almost every trip I have to submit a refund request which is always granted, but it's still a pain. In NYC, drivers have yet to figure out one way streets and watching them go up the wrong avenue and circle around my apartment three times has become a past time of mine. After reading this article, it seems like the GPS might be to blame.