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by sheepmullet
4230 days ago
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It sounds pretty similar to most large organisations. In particular: "Now instead of getting work done, people will dedicate their time to internal politics and jostling for group position" Internal politics and jostling for group position happens in every large organisation I have worked at. "unresolved because nobody could assume the role of dictator and push through needed work prioritization schedules" Again, at every large company I have worked for the "dictators" of successful projects were rarely the people with official ownership of the projects or people high up in the org chart. So I'm not sure why nobody could assume the role of dictator. |
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By building an organization only on de-facto group dynamics, you toss away all of those tools and you have literally no option but to play along with these informal processes.
One of the few things modern management practice has identified for success is that informal processes need to be brought under some semblance of organizational control or they become incestuous and optimize for local efficiencies rather than enabling the entire organization to be successful.
>Again, at every large company I have worked for the "dictators" of successful projects were rarely the people with official ownership of the projects or people high up in the org chart. So I'm not sure why nobody could assume the role of dictator.
Here's how this works in flat organizations
employee a: I need you to do this
employee b: no
and that's the end of the story. Sometimes, if the organization is setup according to some kind of flat org theory you'll get these steps also
employee a: well I'm going to take this to committee
employee b: ok
<months pass, committee meets>
employee a: I told employee b to do the thing and he said "no"
employee b: employee a was acting like my boss and we're flat, I didn't feel the need to give into his demands (committee members nod in assent)
committee: we've decided that employee b does not, in fact, need to do the thing
and now the thing doesn't get done
Here's how it works in a grown-up organization
employee a: I need you do this
employee b: no
employee a: boss, I need b to do this for <business reasons>
boss: employee b, do the thing
employee b: no
boss: rethink that
employee b: okay, I'll do it
souls are crushed, free will is diminished, but the thing gets done and the company moves on
However, more importantly, many so called "flat" organizations are not, either formally or informally. Informally they'll all succumb to informal group behavior that all humans exhibit in groups of more than 1. Formally, they'll all have some kind of hierarchy, but will attempt to hide it or obfuscate it in some way. This is usually tested trivially by offering to swap a low-level employee with a high-level one and seeing if it actually happens (hint it almost never will)