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by Jach
4226 days ago
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> Do you think that your average Uber rider would be OK with Uber employees analyzing their ride patterns (with their real names attached) to try to figure out where and when they are having sex? Sure, as long as Uber isn't broadcasting that information with their name attached. The average person really doesn't care about (or understand the extent of) data analysis (from companies or the government) -- what they care about is public disclosure which may mean personal embarrassment or a lawsuit or other form of inconvenience. People who want to control all their data are hoping for a fantasy world where observations and inferences by third parties are magically made impossible. The reasonable thing to focus lawmaking efforts on is limiting legal forms of disclosure and standardizing safe storage requirements for the raw data -- indeed such laws already exist, with the HIPPA privacy rule perhaps being the best known in the US. |
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>People who want to control all their data are hoping for a fantasy world where observations and inferences by third parties are magically made impossible.
I think you are setting up a straw man here. What I suspect the average user expects is for their sensitive personal data to be dealt with in a professional and respectful way, with protections against abuse by rogue employees. There are plenty of companies who deal with private data and understand this well. Potatolicious had a comment on another Uber thread detailing the hoops an Amazon employee has to go through to get access private customer data [2].
Scrubbing these posts suggests that Uber realizes that they have a real problem, at least at the PR level. I wouldn't be surprised if they are also getting more serious about controls on internal access to ride data.
[0] http://www.hhs.gov/ocr/privacy/hipaa/understanding/covereden...
[1] http://dailybruin.com/2010/05/05/former-ucla-medical-center-...
[2] https://news.ycombinator.com/item?id=8624945