Who was selling that to you? Because I'm pretty sure it wasn't Microsoft…
http://azure.microsoft.com/en-us/support/legal/sla/
9 hours of downtime means they are down to at most 98.75% for this cycle.
http://azure.microsoft.com/en-us/support/legal/sla/
9 hours of downtime means they are down to at most 98.75% for this cycle.