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by lettercarrier
4228 days ago
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We used to laugh when our CEO/Head went to extremes to put customers first with things like creating a "Customer Bill or Rights." We thought it was overreaction after some glitch or dumb one-off call center rep violating PC correctness. But now I think Uber should get a transfusion. All rides free New Years Eve and Halloween.
No ride will ever cost more than $X (should not be hard to figure out - with an * too)
To show good faith, ride once, the next is on us (for x weekend).
Publicly terminate knuckelheads ("Jimmy the Greek") [1]
Establish & Invite consumer, safety and the driver community to form an oversight group to ensure Uber holds itself to community standards. My Luddite world has no idea what a Uber is, but they sure know how to ask and find out. New things to my Luds come from hearing human voices - asking neighbors/friends is still #1. Nothing out there now says "Uber has cleaned up its act" First impressions have to be disproven and last the longest. [1] http://www.youtube.com/watch?v=WzB7IsmOegE |
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