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by GFK_of_xmaspast 4232 days ago
I interviewed for a data position at a major internet clothing store last year and they said their return rate was in that ballpark. (I don't fully remember the number)
2 comments

Clothing has higher than average return rates because people can't anticipate sizing or look. I worked for a food ecommerce site and our return rate was low single digits.
Wow. We must be exceptionally good for some reason then 'cause some of the items I'm talking about are specialty shoes that cost $100+.
What's your website?

It may also be that your customers are comparatively good at predicting their size/fit.

I prefer being publicly anonymous and if I answered your question there is literally only 1 person I could be. I suppose that makes me paranoid but I'd rather not create drama.

For the sake of example, Amazon.com would be sufficiently equivalent as we do sell products via Amazon. And the fact I complain about Amazon in places gives away that we do do that. :P