[robotrobot]

Another thing to mention here - we've received no direct contact from BS at all following this - if we hadn't been following this on HN (and we were a little naive) we might still not know this email was not genuine. The blog post mortem is great, but I think it's a poor show not to reach out to affected customers directly.

[neotek]

I just got an email from them containing the text of this blog post, you'll presumably get one too, it's just that it takes time to email hundreds of thousands of people.

[1123581321]

They have reached out. We received our emails a little before you wrote this, but they send in batches so yours probably came or will come later.