[mikeash]

I'm always amazed at how crappy Microsoft stores are. Oh, they're pretty and welcoming and there are always happy people playing games in there (often the employees, because they have nothing to do), but nothing works. I go to actually try out a device and the games won't run because they need me to log in to some MS service, the machines aren't connected to WiFi, or stuff is just locked up....

And how much do you want to bet that they just can't figure out why the Apple Store across the corridor is packed from open to close and theirs is a relative ghost town.