[EZ-E]

Agreed, having to tinker around on a fresh, new device to get it working partially isn't acceptable : take it back.

It blows my mind such devices are sold, excepting the consumer to finish the installation and polishing that should have been the manufacturer's job in the first place.

Most people won't be able to because it's not their hobby. It's a huge problem, and Windows reputation is really bad because of this, people get awful experiences because of buggy drivers and manufacturers not finishing their jobs.