[bshimmin]

HipChat is significantly cheaper and purports to offer video chat (didn't work for us the one time we tried it).

I too generally find Slack to be a more appealing user experience, though along with others I find the advantages over, say, Skype plus email to be fairly nugatory.

Because I work on a bunch of different teams for different organisations, I currently have open Slack, HipChat, Skype, and Apple's Messages, and I have to use Google Hangouts (which periodically completely kills Chrome for me) for a daily standup. I sort of miss those happy days when you could just use Adium for everything.

[broabprobe]

I still use Adium for most of my chat needs. Aim, Facebook, Gchat, IRC, Slack, etc. I'm agnostic to what service everyone else is using as long as I can login from Adium :)