Hacker News new | ask | show | jobs
by Kejistan 6101 days ago
I'm all for good customer service, but this article didn't make me feel good about Apple. This reporter is running around trying to get 10.6 for his PowerPC laptop, and he ends up with an 8GB flash stick, a copy of what I can only assume is 10.5 (but he thinks is 10.6), an Airport Extreme and a 2TB USB HDD. Great that he feels good about buying all that, but hearing his story only makes me think that he got deceived, upsold and generally screwed.