[andrewpk]

Thank you for putting this out there.

I opened the nook app after reading this and promptly downloaded some old books, I then came back and read the comments to understand what the story was actually about. I had never actually used the website to download the ebooks so I was unaware that feature existed.

If you download nook for PC/mac, the .epub files are readily accessible after you use the in-app download feature, and considering the author is already using Adobe Digital Editions under WINE, I'd assume the author can just as easily download use the nook pc app. The complaint seems valid to me, I just don't think it's worth leaving $500+ of books (assuming the author is stating they can no longer access books due to the removal of downloading via the web).

[steanne]

the author isn't leaving any books. he'd previously downloaded everything purchased and asked for a refund for the one book he could no longer download.