[sswaner]

Yea, very similar to rolling out Salesforce in financial services...

[mericsson]

fwiw Salesforce announced Merrill Lynch as their biggest customer in 2007 and have added a few more since then.

http://www.zdnet.com/blog/btl/why-salesforce-coms-merrill-ly...

http://www.computerworlduk.com/news/cloud-computing/2049/mer...