[marketmaker]

100% agree.

When I choose a model, I choose that model for a reason. I get frustrated when I get a car that doesn't have features in the way I'd expect.

If I were buying the car, maybe I'd have time to get used to the placement of controls and the handling. If I'm renting for a short period of time, I don't have as much time to get used to the quirks of a particular vehicle. I want the experience to be as close to cars I'm familiar with, so I care about the model. This is even more important in cities with a lot of traffic and congestion.

Whether the experience is positive or not almost always comes down to the car I get stuck with.