[jasonkester]

You win. This is the correct answer.

Our car was in the shop for the better part of a month this summer and I was considering just buying a new one. I'd heard lots of good thing about the BMW 3 Series but hadn't ever driven one. Hey, since I need to rent a car anyway, why not grab one o' those for a week to see it I like it?

So I find a national chain that advertises them. I get my rental confirmation with a big picture and the words BMW 3 Series on it. I call the local office just to make sure they'll have one ready for me. The answer? We don't rent BMWs.

Yes, they have a couple. But no, you can't have one. They're reserved for a special program exclusively for bmw owners. No BMW, no BMW rental.

But that doesn't stop them putting a picture of one one the homepage of their site or 'renting' one to you.

Awesome.

[aaronpeck]

To solve this, the rental company could show a picture of the worst thing you could end up with in that class. Leaves the disappointment out with a statistically high chance you ending up with something better.