[mindcrime]

At most airports, the walk / shuttle / train / whatever, from my gate, to the rental car facility. The worst ones are the shuttle-bus rides when it's cold, raining, after midnight, and I get stuck standing on the sidewalk for 15 minutes waiting for the next $VENDOR shuttle-bus, while freezing my balls off. If you can walk (indoors) from the gate to the rental cars, that's not too bad, and if there's a train, the wait is usually indoors. But man, I freaking hate waiting for those goddamn shuttles at night, in the cold. Brrrrrrrr.....

[zwieback]

To me that's really the only bad part. Everything else is pretty smooth these days. I usually don't even deal with any paperwork or tricky waiver situations any more.

[zoltar92]

How do you accomplish that? Through their loyalty program?

[zwieback]

Yeah, signed up a long time ago and I never saw any drawbacks and it didn't cost me anything. I did initially get Hertz Gold through work but was free to use it privately. I signed up for the other ones myself.

[aaronpeck]

What's your take on insurance - do you buy it?

[zwieback]

Never - I have it through my own car insurance. If I didn't have that I would probably buy it from the rental agency, not sure if there are other sources that are cheaper.

[aaronpeck]

This is a big issue for me as well. Even with something Silvercar; I still had to take a shuttle.