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by silencio
4254 days ago
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In my experience, data issues aren't taken seriously at all, before you want to talk about where the responsibility of having accurate data lies. It took 3-4 months to maybe fix an issue I repeatedly reported about Maps thinking that a location was in the middle of a highway. Yesterday I checked that the suggested route was correct but Maps decided to reroute to the "shortcut" when I was nearing the destination. Depending on how you enter the destination (direct address vs search bar result) it's iffy. The address is a 6 month old hospital and ER. The first time I routed there to go to the ER my eyes almost popped out of my head at the suggestion of a 2-3 mile detour by getting back on the freeway. Later on I looked at Yelp and saw a reviewer talking about how they took that detour by accident on their way to the ER too. I hope this stupidity didn't end up hurting anyone seriously. |
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Hopefully they've put some new people on this product, post-Scott Forstall. If it's still that badly broken, then it's about time for lawyers to get involved.