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by flyinglizard
4270 days ago
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I wouldn't say Jordan has the upper hand. Managing the reputation of the company is critical for the survival of a startup. Andrew may lose, at worst, $20k, but Jordan can lose everything (unless its a scam or they already made a substantial profit from these machines). |
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When customers are treated unfairly and dicked around, they post stories on HN and Reddit. Good luck trying to manage your reputation from there.