[Dharmakirti]

Zoho also hired and trained people who were usually out of normal companies radars' (like college dropouts).

[shrikant]

Interview with the founder Sridhar Vembu, where he talks more about this: https://www.youtube.com/watch?v=Zt5EMnATY_Q

[peakdarkpattern]

That's interesting to hear, for staff who had never held a position previously this would help foster the loyalty.