[ObviousScience]

From my experience with one of their ATMs (both myself and two friends using it), they're incredibly error prone and not even shitty-ATM levels of usable. (I'm loathe to name locations, since the owners of the ATM are friends of mine and have dealt promptly with any problems I've had stemming from the ATM. They're often at the bar where it's located, as bar customers, and I've seen them deal with other upset ATM users. Great businessmen, bad equipment.)

That being said, it doesn't really surprise me that people with that poor of a user experience have poor customer service.

What is it about the bitcoin market that seems to attract less-than-ideal business practices?

[joegaudet]

A currency that defies regulation attracts less-than-ideal business practices - our highly regulated baking system attracts poor business practices, none of this should be surprising.